svjukes
New Member
Just Standing waving HIGH as the world speeds by
Posts: 10
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Post by svjukes on Mar 15, 2024 10:43:51 GMT
I have multiple video files and all of them come up with a grey screen only.. audio plays fine.. All was working well then I got a grey screen... all videos play in the windows system but not in Touch.. I have restarted, reinstalled, reset with no luck.. I am using the K-Lite codec pack suggested... That has happened on multiple machines now.. And the only fix I have found is to wipe and reinstall everything including windows that is until it starts it again... ANY FIX OR IDEAS??
Thanks..
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Post by daved2 on Mar 15, 2024 11:32:25 GMT
Did you do a K-Lite Codec update ?, I had a similar issue after updating in it would play the first video but the next viseo would give a grey screen but press pause then play and it would play but it would be part way through as it was playing in the background with no sound or video, all videos played fine in windows. I uninstalled K-Lite Codec and reinstalled with the older version K-Lite Mega 18.0.5 with all the default settings and all working fine again now. No more updates for me, if it ain't broke don't fix it. Also turned off windows updates as had similar problems with that messing stuff up and as its a dedicated jukebox not worried about security fixes and such like.
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svjukes
New Member
Just Standing waving HIGH as the world speeds by
Posts: 10
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Post by svjukes on Mar 15, 2024 21:41:04 GMT
only have the K-Lite basic pak 18.0.5 installed on all machines and no internet access on last one ever.. Running demo version of Touch and had same problem again... I have 4 machines running Touch and had to remove all video options.. IS there any opinion from Programmer on passable solutions?
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Post by daved2 on Mar 18, 2024 18:52:51 GMT
why not just try K-Lite Mega pack and see if it makes a difference, it has been recommended before by Tony Neen and it worked for me.
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Post by TouchJams Support on Mar 20, 2024 11:25:03 GMT
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