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Post by stevego on Jul 10, 2017 15:46:54 GMT
I recently tried to run video on TouchJams.
Most videos report "load sound error"
Those that do play eventually cause TouchJams to stop working at the end of the track.
also going from normal jukebox mode to video cuts the now playing music and if you return to jukebox you can no longer select any tracks.
It just errors with "fading error".
any ideas or sugestions
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Post by TouchJams Support on Jul 15, 2017 15:20:06 GMT
Can you make available (email, cloud drive, etc.) a couple of the problematic video files?
Thanks - Bob Matura
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davet
New Member
Posts: 2
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Post by davet on Jun 21, 2018 4:04:57 GMT
Hi
I have recently bought Sound Jams and love it.
I am also getting 'load sound error' when trying loading a video that is mainly in the format of MP4.
Are MP4 video files compatible or do I have to try and convert to AVI?
Cheers
Dave T
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davet
New Member
Posts: 2
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Post by davet on Jun 21, 2018 4:11:33 GMT
I am on Windows 10.
Dave T
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Post by tonyneen on Jun 21, 2018 9:38:13 GMT
I use .MP4 videos and they are compatable, would you like a sample to test, that i know works 100% on Touchjams ??
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Post by TouchJams Support on Jun 21, 2018 13:53:52 GMT
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Post by fawaka on Jul 6, 2018 18:52:33 GMT
Touchjams won't work stable with videos, forget about it. They will tell you your videos files are bad, or that you need to do this and do that, nothing will solve it, the software is no good for video playback, you can use any klite, change settings till your blue, uninstall this & that, use mp4, mpeg MPG VOB avi, all do the same, the program will become unresponsive, and you get an error sign. I think the software has an excellent interface, awsome settings, one of the bests, BUTT only for AUDIO. I use my touch jams for my personal audio collection, use it as background music in my office, thats all I can use it for. I hope they cure this BIG problem, because everybody wants AUDIO & VISUAL, just music doesn't do it anymore.
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