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Post by stevego on Jul 5, 2017 10:29:18 GMT
After the latest updates from TouchJams I expected My libraries to be unaffected.
My DB was completely removed an took nearly an hour to update.
After this process I added new albums to a few of the libraries and found that the Cover artwork no longer corresponded to the correct albums.
Another hour rebuilding Libraries from scratch.
Am I doung something wrong or is there a problem with the software with very large Libraries.
92,000 tracks spread over 4 Libraries.
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Post by steveng on Aug 10, 2017 16:48:17 GMT
I have exactly the same problem - in fact I came here to ask the same question.
Just to clarify ...... on the 'main' album selection screen the majority of the album art is incorrect, however if I select an album the and the view changes to the track selection view the album art is correctly displayed. If I return to the album view it still shows the wrong image.
I can manually edit all this but there's several thousand albums at the moment and it's not a task I'd enjoy.
Any ideas? If any screen shots are required just let me know.
Oh, also the album art lookup feature doesn't seem to be working either
Cheers
Steven
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Post by TouchJams Support on Aug 21, 2017 16:45:58 GMT
Did the issue with wrong album art on main screen continue even after restarting TouchJams?
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Post by steveng on Aug 28, 2017 19:58:52 GMT
Hi, yes. Restarting Touchjams does not resolve the issue. Thanks for responding - Hopefully there's something we can do, the correct artwork is still linked in someway as it displays fine in the track selection screen.
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Post by steveng on Aug 28, 2017 20:16:21 GMT
Oh, also I don't know if this is related but the album cover lookup feature is no longer working either. Cheers
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Post by TouchJams Support on Oct 4, 2017 21:03:09 GMT
For the album cover lookup, I'm currently in contact with a 3rd Party vendor which I use.
For the artwork not appearing correctly even after reboot, would it be possible to remote in to your machine with TeamViewer? If possible, let me know when, and I prefer that you are sitting by your machine while this is going on, also please contact me directly via email at support@touchjams.com
- Bob Matura
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Post by steveng on Oct 9, 2017 18:06:22 GMT
Hi Bob, thanks for the reply but I recently spent a few evenings manually fixing the covers. If it ever happens again though I'll gladly take you up on your kind offer. Cheers, Steven
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Post by TouchJams Support on Oct 12, 2017 15:08:17 GMT
The album art lookup functionality is now working in the latest release - 3.5.0.6 Oct. 11, 2017
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adzam
New Member
Posts: 6 
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Post by adzam on Jan 8, 2018 23:19:24 GMT
Hi Bob, Appears after last update the Album art is linking to the incorrect album art as discussed previously.
Experiencing exactly the same as in first post, Album Art in main page incorrect, But when looking at the Track within the Album, Art is correct.
I have rebuilt the Cache, And rescanned & updated all the files several times, Changing Tag first then folder, and folder first then tag. Even after restarting. But still seems that I have a problem.
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adzam
New Member
Posts: 6
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Post by adzam on Jan 9, 2018 1:17:21 GMT
Ok, I fixed my Problem.
After the update I have had to go to Options/Media/Music and select Action Reset.
Then Rebuild the Database, After I done this everything was back to normal.
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Post by TouchJams Support on Jan 10, 2018 13:34:06 GMT
Glad you resolved your issue. What TouchJams version are you running now? The last couple of releases I did a bunch of stuff to resolve this from happening, I'd like to know if I missed something.
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adzam
New Member
Posts: 6
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Post by adzam on Jan 11, 2018 10:14:37 GMT
Hi Bob, I am using the latest version available I believe v3.5.1.1
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Post by TouchJams Support on Jan 12, 2018 20:58:42 GMT
I have just uploaded a rerelease of 3.5.1.1 - January 12th 2018. Hopefully, this will take care of any future issues.
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Post by phillyguy49 on Jan 18, 2018 19:45:02 GMT
I don't know if this is the same problem as they are describing, but the issue I am having is the album artwork and info are correct in the playing next window, but when it moves to now playing the album art and info changes but the song is correct. This doesn't happen all the time, but frequent enough to post here. I a using the 01/12 build too.
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Post by TouchJams Support on Jan 19, 2018 0:42:59 GMT
Let me try to understand what you are saying. On the Now Playing screen, the album art for the song currently playing is incorrect?
Update - found/fixed some code issues with now playing album art, and discovered/fixed some memory leaks with the album art cache.
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