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Post by falafael on May 3, 2020 9:09:51 GMT
Hi, been using touchjams a while now, and its great, but id say the past few weeks i have been having problems.
I start touchjams, and it might be 5 minutes, or 20, the artwork for the albums will disappear and a few moments later, i get a Runtime Error and the program crashes. I'm using windows 10, with a touchscreen monitor The error is a visual C++ runtime error, the adress given is C:\programfiles (x86)\touchjams\touchjams.exe Please can you shed some light on this as its doing it everytime i reboot the program Thanks
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Post by falafael on May 7, 2020 9:23:29 GMT
Hi is there any help available on this?
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Post by tonyneen on May 7, 2020 17:06:54 GMT
Windows update may have broke something, see whats been updated since TouchJams was working ok.
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Post by falafael on May 22, 2020 5:11:51 GMT
i have uninstalled the latest updates and its still doing the same, has anyone else had this issue? Thanks
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Post by tonyneen on May 22, 2020 7:20:03 GMT
I have never had visual C++ runtime error on over 20 TouchJams installations, it's obviously a system issue. If it has worked previously without issue it has to be something that has been added or modified recently.
You could try reinstalling TouchJams "over the top" of you current install.
ALSO.
Delete TouchJams.db (C:\Users\YOUR USER ACCOUNT\AppData\Roaming\TouchJams\db)
Delete your album art also, maybe it's a faulty cover image file !! (C:\ProgramData\TouchJams\Album Art)
Update database.
Did it start after you added some new music ? You could try a smaller music library with known "GOOD" tracks.
If you use the Cross Fader, check your music tracks to confirm there are no tracks shorter in time to the length of the Cross Fader, ie default length is 20 seconds, i actually delete all tracks under 60 seconds in length !!
You could try a system restore point or reset the PC.
Worst case scenario, reinstall a NEW operating system if your current one is broke some how. Can you get a screen shot of the on screen error and post it on here ??
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