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Post by wayne4022 on May 5, 2018 14:45:01 GMT
Updated last night and now I don't see anything in the artist view and the search isn't returning any results. Album view does show stuff so I know it is reading the library. My files are organized library\artist\title.mp3. I don't see any options in the import filter that doesn't include albums. I don't have my library sorted by album and it is too large to reorganize it. It was working just fine before but is not usable currently.
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Post by TouchJams Support on May 7, 2018 18:59:57 GMT
Did you check your Library Filter/Genre Filter/Year Filter? Did you hit Home? If that still isn't working I'd reset your you library and hit Update All.
- Bob M.
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Post by mikeva on May 13, 2018 22:43:49 GMT
I have been seeing the same problem with the latest update. Can anyone confirm the correct steps to resolve this issue?
I tried to 'reset' my music library and 'update all' but Artist view is empty and search still does not work at all. Auto DJ also stopped working.
Turned off all filters but that did not help.
Any idea how to fix this?
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Post by TouchJams Support on May 14, 2018 0:11:46 GMT
Something seems to be getting messed up within the database files, and I'm unable to reproduce the issue. Can you zip up your db files under C:\Users\(user)\AppData\Roaming\TouchJams\db and email it to me at support@touchjams.com
To get TouchJams functional again, I'd delete that db folder and re-add your library.
- Bob Matura
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Post by TouchJams Support on May 14, 2018 11:24:03 GMT
mikeva -
Thanks for sending me your db files. After looking at these, the issues you were seeing have to do with a backwards compatibility issue starting with the TouchJams March 15th 2018 v3.5.1.4 release. In this release, FTS (Full Text Search) was upgraded from FTS3 to FTS5, and they are completely different animals. The only way to fix this (for now) is to delete the TouchJams database files under C:\Users\(logged in user)\AppData\Roaming\TouchJams\db Unfortunately, this will mean that you are going to lose all of your TouchJams Options settings, and you will have to reestablish the music/video/karaoke libraries.
- Bob Matura
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