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Post by aughanure1974 on Apr 22, 2018 0:01:12 GMT
Downloaded my music to touchjams but in all albums (Home) there is a lot of music missing but when i go into search they are all there,i am running 2 demo versions on 2 computers at the moment ant the second computer has all the music in the albums as far as i can see they are set up the same,i have the coin mech running on 2 juke boxes and am ready to buy as soon as i can figure this out or you can ,,thank you.
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Post by aughanure1974 on Apr 22, 2018 0:14:21 GMT
Sorry i forgot to add it seems to be all pop in the home section but when i go into genere everything is showing up there in their catagories.
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Post by TouchJams Support on Apr 22, 2018 2:36:00 GMT
1) Do you have Library/Genre/Year filters set? I'd set each of those filters to include everything. 2) You can reset the Library/Genre/Year filter via Options/System/Health - Internal. From the TouchJams Internal Settings window, select the Reset All button in the Filters group. 3) None of this helping? Do you have the latest build, v3.5.1.5 with April 20th 2018 build (check the date and version in Options/About)? Get the latest versions here, install over the top: full version: touchjams.com/default.asp?page=FreeUpdates demo version: touchjams.com/default.asp?page=download4) None of this helping? I'd set things back to a clean slate by nuking the TouchJams data folders (back stuff up 1st if you don't want to lose anything): C:\ProgramData\TouchJams C:\Users\(logged in user)\AppData\Roaming\TouchJams 5) Still stuck? I can remote in to your PC via TeamViewer or AnyDesk if you want, email me at support@touchjams.com and we can set up a meeting date/time. - Bob M |
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Post by aughanure1974 on Apr 23, 2018 22:06:30 GMT
nothing works but does it matter that my default player is vlc player, hard drive is also getting noisey and slow.I an using an optiplex 760 sff which is the one giving trouble and ussf 780 working perfectly,do u need graphics cards as i may forget about the usff if 1 is needed.Thanks
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Post by TouchJams Support on Apr 23, 2018 22:15:16 GMT
No, it doesn't matter that your default player is VLC. You don't need anything special for a graphics card if you're just playing audio.
Did you go through steps 3) and 4) above? What about 5), is that an option?
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Post by aughanure1974 on Apr 23, 2018 23:40:43 GMT
The demo just ran out on the machine we are talking about,would i be better buying the commercial version.if a pc goes down is it as simple as moving the dongle /usb to a new computer and away u go if so this would probably suit better
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Post by TouchJams Support on Apr 26, 2018 1:15:18 GMT
Send me an email on this: support@touchjams.com
- Bob M
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