Newbie Video Problem.

[dentedporsche]

I've managed to sort out the problems I was having with music, all down to tagging.
Happy to say I've got that working.

Thought I'd give the video a try but have run out of ideas and into a brick wall.
I've tried with an old machine on Windows 7 as well as the video jukebox running Windows 10/11 but both have the same problem.

I select the video and click on Play or Play Now.
Music starts but no video.
If I click on "Now Playing", no difference.
If I click on the player controls for next track, a greyed out window opens.

The videos play fine outside of TouchJams but not within.

I've removed all codecs, as advised in another thread, followed all the instructions to reinstall codecs and still only a greyed out box.

I've uninstalled TouchJams, formatted the computer and reinstalled Windows 10 but the problem remains.
I've updated all the drivers and the computer is now up to date, no change.

I'd appreciate any guidance, help or orders on how to sort this out.

Thanks
DP

[robw1964]

redirect.viglink.com/?key=71fe2139a887ad501313cd8cce3053c5&subId=6686797&u=https%3A//touchjams.com/Download/3.5.2.9/std/full/setuptouchjams.zip

I had a similar problem

I found the link above to download and it cured my problem... nothing to lose by trying it.


Hope you get it sorted

[daved2]

Had a similar problem where some videos would play but not others, I re-encoded the problem videos with Handbrake which sorted it.

[dentedporsche]

Apr 30, 2024 16:50:47 GMT daved2 said:

Had a similar problem where some videos would play but not others, I re-encoded the problem videos with Handbrake which sorted it.

Thanks for the suggestion.
Unfortunately, it hasn't worked, I still don't get video.

I'm still trying but running out of ideas now. 
Can't understand why I cannot get it to play video.

[dentedporsche]

Apr 29, 2024 8:58:47 GMT robw1964 said:

redirect.viglink.com/?key=71fe2139a887ad501313cd8cce3053c5&subId=6686797&u=https%3A//touchjams.com/Download/3.5.2.9/std/full/setuptouchjams.zip

I had a similar problem

I found the link above to download and it cured my problem... nothing to lose by trying it.


Hope you get it sorted

I didn't give up.
I reinstalled yet again, went through all the settings and then found one new setting in video for buggy video drivers.
I selected that and restarted.
Selected a video and audio started, clicked on "now playing" and I have video.
Not automatic, but at least the video is there.

I just hope when I get to Karaoke that it's a lot easier. 

Many thanks for your assistance.