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Post by carlton on Apr 9, 2017 3:19:41 GMT
Hi Team,
I am having a problem; songs are repeating with autodj on and off. I thought it was a autodj problem but It also repeats when I have songs playing in my queue with autodj off. I uninstalled and reinstalled the program but I am having the same problem.
Exact scenario; I add an album to my queue/playlist, after a ramdom number of plays, I hear the song before repeat, pressing the go back, pause or go next buttons do not work, I have to press stop, then press next for the touchjams to go the next song, a couple songs later the problem starts again. It also happens during autodj with no songs in the playlist.
Can you tell me what I can do to fix the problem?
My computer specs, Windows 10, i7, 16gb ram, 2gb vram
Thank you.
Carlton
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Post by carlton on Apr 10, 2017 19:47:28 GMT
I did some testing over 2 days and I have come to the conclusion that the song repeat problem happened because I adjusted the crossfader. Since I reset the crossfader to the default values, I have not experienced the song repeat glitch. Admin, can you test on your system to see if the same holds true for you? I adjusted the crossfader to 5000 in the first 3 slots on the left side. 5000 in the first slot on the right and 0 in the last 2 slot on the right. I will leave my settings in the default values to avoid the problem.
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Post by TouchJams Support on Apr 14, 2017 12:32:14 GMT
Carlton, thanks for tracking this issue down - it helps tremendously to have the steps to reproduce. I'm thinking the zero values are causing an event to not trigger. I'll give it a whirl and see what I can find.
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Post by carlton on Apr 16, 2017 2:34:04 GMT
Thank you, Admin. It is really great that you take feedback and engage with your customers.
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Post by tenebre on Sept 11, 2018 15:36:28 GMT
Hi there,
I realize this is an old thread, but I'm having the same/similar problem. Every 20 minutes or so, a song in the playlist that has already played will play again. Now playing shows the song that should be playing, and the playlist does not show the repeating song still in the playlist. Hitting next will skip the offending song and pick up the playlist from the correct point. It just happened now as I type this. Song A plays, song B plays, song A plays again. I skip it, song C plays. There are currently 12 songs in the queue.
This happens with auto dj on or off, and with protected mode on or off. Playlist add settings are append to end, remove song from playlist after being played. Running latest version of touchjams
Any help is appreciated, Thanks.
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Post by tenebre on Sept 28, 2018 15:06:28 GMT
Okay, it's still happening. Song 1 of a 10 song playlist plays 1st and 3rd{but screen shows song 2 still playing}. Song 4,5,6 play correctly. Song 4 plays again 7th. But again, under now playing it shows song 6. Now the program hangs and does not play song 7. I push pause, then play and it plays from song 7. Song 8,9 and 10 play in correct order.
I'm going to try and replicate it now
Just tried a 10 song playlist again. This time, every song played in order correctly. However, Crossfade function did not work in between any of the songs. There was a 5 second gap in between each. Could the Crossfade function be at the root of the problem?
I changed no settings.
Latest touchjams
In non protected mode
Auto dj enabled
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Post by tonyneen on Sept 29, 2018 11:04:31 GMT
Hi, can you post a screen dump of your Auto Dj settings, it sounds like that could be causing your problem.
Options, Sound, Auto Dj, (Auto Dj, Jukebox, optoins) the one with the spanner icon.
Cheers
Tony
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Post by tenebre on Sept 29, 2018 20:28:33 GMT
Sure. How do I screen dump? Attach pics?
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Post by touchjamssales on Sept 29, 2018 20:38:18 GMT
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Post by tenebre on Sept 29, 2018 20:41:07 GMT
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Post by tenebre on Sept 29, 2018 23:04:44 GMT
So I completely uninstalled, then reinstalled the full version via your link.
10 song playlist results 2x:
1st test
song 2 plays 2nd and 4th. stops after 4 unless play is hit. Picks up with 5
2nd test
song 2 plays 2nd and 4th. stops after 4 unless play is hit. Picks up with 5
In both instances, 5,6, and 7 play correctly, then song 6 repeats as 8. So theoretically, it's the second song that repeats. (6 being the second song after having to hit play after 4 again. )
Also, after song 6 repeats as 8, the playlist stops. So apparently it's only playing 3 songs, 2nd song repeats as 4, and then it stops
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Post by touchjamssales on Sept 30, 2018 0:46:12 GMT
Are you loading a playlist file or selecting the songs 1 by 1?
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Post by tenebre on Sept 30, 2018 14:26:22 GMT
Are you loading a playlist file or selecting the songs 1 by 1? 1 by 1 I select all of them during the first song Edit:. Created a user playlist then played it. Confirmed same exact thing happens. |
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Post by touchjamssales on Oct 2, 2018 12:22:57 GMT
Does this happen with no matter what songs are being selected? Would I be able to remote into this machine using AnyDesk or TeamViewer? We could setup a date/time for this...
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Post by tenebre on Oct 2, 2018 14:50:22 GMT
Does this happen with no matter what songs are being selected? Would I be able to remote into this machine using AnyDesk or TeamViewer? We could setup a date/time for this... Yes I tested it out yesterday because I suspected it may have had something to do with a big compilation of 80s I have in one folder. But that isn't it either. Different songs every time have the same results. Yes we can do the team viewer thing |
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