Zexmte 5.0 Bluetooth Antenna

[wtmac]

I just upgraded the bluetooth antenna on my jukebox to get longer range to a pair of outdoor speakers. I purchased the Zexmte Bluetooth 5.0 antenna and it is producing strange issues. The speaker pairs to the antenna with no problem and if a sound file is played through Windows Media Player the sounds is loud and clear. If I then play the same song or any song through Touch Jams, the sound is at 1/2 volume and looses all fidelity. It does not have to do with the volume setting of the TJ software as I am aware that turns down the output to the speaker as well. It is set to 100. I have another PC with bluetooth 4.0 and the sound is loud, clear and rich in sound. I spent hours last night trying to figure this out to no avail. Any input would be appreciated. I can't see why Touch Jams would not utilize the 5.0 transmitter to play with full output but that is what is happening.  This is the antenna purchased on Amazon and it's description.

Long Range USB Bluetooth 5.0 Adapter for PC USB Bluetooth Adapter Wireless Audio Dongle for Headphones Speakers, 328FT / 100M,5.0 Bluetooth Transmitter Receiver for Windows 10/8 / 8.1/7

Applies the latest Bluetooth 5.0 chip set and greatly reduce the power consumption of Bluetooth(BLE). With the enhanced Data Rate (EDR) support, Its greatly improved the data transmission rate of Bluetooth technology, reaching 3Mbps.Easily enjoys music, transfer files, entertainment during work.

Enhance anti-interference ability and stability,and reduce the transmission efficiency loss caused by the interference of the 2.4 GHz frequency band. Fast and further working distance than Bluetooth 4.0 Supports Bluetooth speakers, headphones, headsets, keyboards, mice, Bluetooth printer and stereo headphone and more.

Experience the wireless freedom around the house! Applies the Class 1 radio technology, the transmission distance can up to 100m in an open place. You can enjoy lossless music and achieve wireless freedom.

[TouchJams Support]

Are you running the latest BETA release? Many BT issues were fixed in this release. Here's the link: touchjams.com/default.asp?page=news



- Bob Matura

[wtmac]

Yes Bob I am running the latest Beta version.

[TouchJams Support]

The most efficient way to solve this problems is for us to do a TeamViewer session. Please email me at [e-mail] so we can set up a time.

- Bob Matura

[wtmac]

I should have time this weekend to Team View. I did notice one thing. The speaker is an AOMAIS GO blue tooth speaker and has 2 pairing settings. One is for a cellphone (handsfree) and the other is for regular audio. Touchjams will only play through the hands free mode and not the mode for regular audio. Windows media player will pair and play through both. 

[wtmac]

Ok.. It may be the Bluetooth 5.0 Transmitter. I was able to connect to the speaker with my Bluetooth 4.0 dongle and Touch Jams was loud and clear through the speaker. When using the 5.0 transmitter, the sound was 1/2 volume and not clear. Going back to 4.0 transmitter the speaker sounded great again. Going to exchange the transmitter for a different brand to see if it makes a difference. With the 4.0 and 5.0 transmitter touch jams wants to play through the cell phone connection where Windows will play through either. Again leaning towards the transmitter as the culprit.

[tonyneen]

I have only used Bluetooth 4.0 but i did find numerous issues with various devices, mainly related too the chipset used. I also found that sometimes you have to install the FULL Bluetooth software, from the manufacturer, not just DRIVERS, Windows OS generic drivers rarely worked. Different players require different requisites.

[wtmac]

I have found the same in other instances but this time it is clearly a Touchjams issue with Bluetooth 5.0 and the AOMAIS speaker. I purchased a Realtek Bluetooth 5.0 transmitter to try out and am having the same issue with the speaker as with the ZEXMTE USB transmitter. I did install the full set of drivers in both instances from the manufacturer. With both transmitters I experience half volume through selecting Headset (AOMAIS GO (Hands-Free AG Audio) and nothing from the Headphones (AOMAIS GO Stereo) output selection with Touchjams. Windows plays 1/2 volume through the Handsfree Mode and Full Volume through the Headphones setting which Touchjams is ignoring to use. 2 USB transmitters doing the exact same thing. I am going to try pairing with an AUVIO Bluetooth Speaker to see if I get the same results and report back.

[wtmac]

UPDATE: I was able to get Touchjams to play full volume through the Realtek transmitter by disabling the Hands Free setting under sound in the control panel which forced Touchjams to play through the Headphones (AOMAIS Go Stereo) option for sound. It sounded great and I was able to go out 100 feet to my back yard with full rich sound from the AOMAIS speaker. With the ZEXMTE transmitter once I disabled the Hands Free setting, Windows disabled the Headphone setting as well and there was no sound with Touchjams through Bluetooth. So in short.. It's WORKING. After much investigation into the issue it turned out to be a speaker issue in the end. The AUVIO speaker worked with both blue transmitters with no issues at all.