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Post by ardoma on Jan 18, 2020 13:27:32 GMT
Hello Guys!
I have some Problems with Video Playback on my TochJams Computer. At first, i've read the Post from tonyneen and the Videos are Playing.
But after that, i Enabled AutoDJ, becaus it is necessary for my Jukebox.
Now when AutoDJ plays a few Songs and somebody select a Video, the Song keeps playing and also the Video plays. So you have two different audio tracks at the same time. That sounds terrible.
Is there a Solution for this?
Audio MP3 is a normal File with 320kbit/s Video is a MP4 file with AAC Sound and MPEG4 Video.
Thanks!
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Post by ardoma on Feb 2, 2020 14:56:35 GMT
Nobody has an idea?
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Post by tonyneen on Feb 2, 2020 15:40:35 GMT
I'm testing your scenario now, trying to recreate your issue.
1. Which button is being pressed to play the video, PLAY, PLAY NEXT or PLAY NOW ??
2. How many monitors/screens are you using ??
3. What are you AutoDj options, % wise ??
4. Are any of your VIDEO files located in your MUSIC library locations ??
Can you copy and paste MY questions into your reply and ADD your ANSWERS to the relevant questions.
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Post by ardoma on Feb 2, 2020 19:07:06 GMT
Hello, thank you very much for answering! 1. Which button is being pressed to play the video, PLAY, PLAY NEXT or PLAY NOW ??
Button Play is used.
2. How many monitors/screens are you using ??
The issue was at least on 2 screens. But i think also with one screen.
3. What are you AutoDj options, % wise ??
The Demo is expired, so i can't check. But i think they were on default. I have only 1 License and i would not crash my regular Jukebox. I reinstall Windows on the test Jukebox and start with another demo.
4. Are any of your VIDEO files located in your MUSIC library locations ??
I have 2 different folders for music and video files. Music folder in music libary, video folder in video libary. Do you mean this?
Thanks a lot for reproducing my issue!
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Post by tonyneen on Feb 2, 2020 19:54:16 GMT
1. Which button is being pressed to play the video, PLAY, PLAY NEXT or PLAY NOW ??
Button Play is used.
That's the one i used. 2. How many monitors/screens are you using ??The issue was at least on 2 screens. But i think also with one screen.
I had it a couple of times when i was using 2 screens, i can't reproduce your issue using 1 screen. 3. What are you AutoDj options, % wise ??
The Demo is expired, so i can't check. But i think they were on default. I have only 1 License and i would not crash my regular Jukebox. I reinstall Windows on the test Jukebox and start with another demo.Default is the one i used.4. Are any of your VIDEO files located in your MUSIC library locations ??
I have 2 different folders for music and video files. Music folder in music libary, video folder in video libary. Do you mean this?Yes, that is the way I do it.
I would try it on 1 screen only, as i could not make it happen using 1 screen, but i have had it when using 2 screens.
Cheers Tony
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Post by ardoma on Feb 2, 2020 20:34:14 GMT
Hey tony!
Thank You for troubleshooting! I'm actually reinstall Windows and test it with only 1 screen when its done.
Do you know if there will be an update for this issue in the near future? It would be a cool feature with the 2nd screen.
Will there be any updates at all?
Thanks for helping me, i'll tell you when the problem is still here with 1 screen.
Best Regards
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Post by tonyneen on Feb 2, 2020 20:55:25 GMT
Hi, no problem regarding the help. I don't know about an update for your problem as not all people have it. TouchJams looks great on 2 screens, i use it that way all the time for music only. There will be updates in the future, the developer is very busy at the moment (I beleave).
Cheers Tony
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Post by tonyneen on Feb 3, 2020 12:18:36 GMT
I have managed to recreate your problem ONCE, i thought it was to do with a faulty video file, but i was wrong. I started having random problems playing some videos that normally play ok. I even rencoded the files, but there were still playback issues, but not the 2 audio tracks playing at once. I'm going to try it again with AutoDj OFF, if that sorts my problems, then i can't help you anymore, as that is the way i use TouchJams. Sorry, no definitive fix from me. Cheers Tony
EDIT. I turned AutoDJ OFF and my 22 video test files played without any problems !!
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Post by ardoma on Feb 3, 2020 14:49:54 GMT
Hello tony, thanks for trying! So the problem must be anywhere in the auto DJ. But i cant use Touchjams without it.
I use this issue to change the hardware to a newer one. The Core 2 Duo is not up to date. Maybe the problem is some sort of slow hardware. And a clean install cant be a mistake either.
I'll tell you whats happened.
Best Regards
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Post by tonyneen on Feb 3, 2020 17:12:08 GMT
Hi, Trust me, it is nothing to do with hardware, Unless the videos you are trying to play are too high resolution for your hardware. I use i7, i5, i3 & Core 2 Duo, and it does it on ALL my hardware.
It's a problem with video and AutoDj not playing together nicely.
You could try using the "PLAY NOW" button to add the video, in theory this should stop the audio file playing and start to play the video file immediately.
Also, I have an idea for you to try. (Tested and working 110% by me) Turn AutoDj off. Create some playlists. Load the playlist of your choice. Add video using the "PLAY", "PLAY NEXT" or "PLAY NOW" button. When the video is finished, your playlist will resume playing music. Have fun Tony
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Post by ardoma on Feb 3, 2020 19:59:52 GMT
I've never tought of using playlists. But it sounds great. I'll try it.
One question: If a Guest add a song into the Playlist, but the same track is also in the Playlist 3 tracks later, will it be played twice?
A year ago i had some problems using the PLAY NEXT Button, some songs getting skipped. So i am using the PLAY Button instead.
Thank you again!
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Post by tonyneen on Feb 3, 2020 20:09:42 GMT
"If a Guest add a song into the Playlist, but the same track is also in the Playlist 3 tracks later, will it be played twice?"
Options, system, playlist options, Same Song Play Detection, 3 boxes to play with there.
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Post by ardoma on Feb 4, 2020 14:12:51 GMT
OK. I've learned something new. When you PC screen show a picture doesn't mean the graphic card driver are installed correctly. Make shure you download the driver from the Website of the manufacturer and install it. Trust me, i've learnd it on the hard way.
So, my Videos are playing correctly.
But one playlist question.
I have made a Playlist with 50 tracks.
Same Song play Detection: (Check) Don't Add Song if Already Playing. (Uncheck) Don't Add Song if Already in Playlist. (Check) Limit Play to 1 Time Every 1 Hour.
Now a Guest can't select a Song which is in Playlist, even if the Song is the last in the Playlist.
'Pleasy select this Song at a later time'
Isn't it possible to select a Song which is also in the Playlist?
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Post by tonyneen on Feb 4, 2020 14:29:42 GMT
Graphics drivers, any drivers, basic computer knowledge !!!!!.
I don't know the answer to your question, could be "(Check) Limit Play to 1 Time Every 1 Hour." that is stopping the track playing.
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Post by ardoma on Feb 5, 2020 12:51:17 GMT
Yeah, normally i'm making drinks, not installing drivers.
But it's not a driver problem, anything with the hardware is broken. The issue is only when i connect my screen with HDMI. With VGA (D-Sub) everything works fine. But there is no Full-HD support.
So thank you for your help, but this is not a TouchJams issue.
Best Regards
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