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Post by olly65 on Nov 4, 2018 15:13:34 GMT
Can anyone help. I have downloaded The Klite Codec Pack and i am still having trouble playing videos in Touchjams.
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Post by TouchJams Support on Nov 4, 2018 15:39:11 GMT
Did you try restarting Windows after KLite install?
Some things that might help troubleshoot:
What OS are you using?
RAM?
DirectX version? (use dxdiag.exe to check this)
Which version of K-Lite did you install?
Did you use all the default settings on K-Lite install?
Can you email me one of the videos giving you trouble? (support@touchjams.com)
- Bob Matura
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Post by aughanure1974 on Oct 6, 2019 16:00:16 GMT
I am using mp4 and MPEG 2 Files and it is running fine,now i just need to get the tagging of the file right,i have a nicki minaj folder in videos with 10 videos in it but the name of the folder shows nicki minaj as i shoulg but underneath is UNKNOWN can anyone rell me how to fix,Thanks
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Post by tonyneen on Oct 6, 2019 17:36:49 GMT
Tag the video files with mp3tag.
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Post by frankmachin on Apr 12, 2020 16:16:18 GMT
Im having the same problem..I cannot play any videos. What is the optimum type of video file TJ prefers? cheers fellas
windows 7
2gig ram
up to date K-lite
default settings used.
DX 11
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Post by tonyneen on Apr 12, 2020 18:31:22 GMT
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Post by frankmachin on Apr 12, 2020 19:14:29 GMT
Thank you tonyneen i will try that procedure..cheers
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Post by frankmachin on Apr 12, 2020 20:04:00 GMT
Well that worked a treat tonyneen..thank you for the advice.
Can you help me a little more please?
When i select the video option it takes me to a screen with a cd image which says unknown..i press that and then i get to the video listings..i would like to go straight to the listings from the video select button on the home screen is that possible?
cheers
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Post by tonyneen on Apr 12, 2020 20:59:43 GMT
"with a cd image which says unknown", You can tag mp4 videos using mp3tag and sort them into "Albums" and add a cover image to your folders.
"i would like to go straight to the listings from the video select button on the home screen is that possible?" This is not possible as far as i know, i sort my videos into albums, to make things easier.
You could try this, on the HOME screen, select VIDEO, Then select ARTIST, this should list all your videos in ARTIST order. You can set Touchjams to start in ARTIST view, Options, System, Admin.
I believe the developer has implemented an option to start TouchJams in VIDEO on the HOME screen in a future update
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Post by frankmachin on Apr 12, 2020 21:04:07 GMT
"with a cd image which says unknown", You can tag mp4 videos using mp3tag and sort them into "Albums" and add a cover image to your folders. "i would like to go straight to the listings from the video select button on the home screen is that possible?" This is not possible as far as i know, i sort my videos into albums, to make things easier. You could try this, on the HOME screen, select VIDEO, Then select ARTIST, this should list all your videos in ARTIST order. You can set Touchjams to start in ARTIST view, Options, System, Admin. |
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Post by frankmachin on Apr 12, 2020 21:06:27 GMT
Once again thank you for the clear and precise help. 
oops one more request please?
Lastly im using my touchjam for my home bar..could you post the best options i should select in the admin areas please? to get best and easiest results.
Actually, im going to be a bloody nuisance here  but ive noticed that some albums have been split up..example: i have a xmas album which is entered on the listings several times and when you select it inside it will have only one track from that album..then you will go the the next listing and it will be the same albeit with a diffrent track..if you get my meaning? |
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Post by tonyneen on Apr 13, 2020 6:44:03 GMT
Yes, i understand what you are saying, you need to have a really GOOD look at your music Tags,if your albums are split up, it will be the ALBUM NAME, it is well worth the effort to get your tags correct, it WILL take along time !!!!
I will sort out some screen dumps regarding the options later, the default options are pretty good.
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Post by frankmachin on Apr 13, 2020 13:38:06 GMT
Thank you tonyneen you have and are a great help.
Im tagging my vidoes with cover art using mp3tag so they show up in the video section. i can only do one(unless same artist same album) at a time and im selecting discogs for the information.
Is there an application which allows you to batch tag the cover art for numerous artist/songs in one go?
Looking forward to the screen dumps..should make this a whole lot easier. Im not commercial, so just need this to be simple for me and my family/friends when we are in the bar.
cheers again.
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Post by tonyneen on Apr 13, 2020 18:22:50 GMT
I use mp3tag, but i download my cover art manually so i can resize, adjust colours ect, i use 1000x1000 jpgs. I am not aware of "Is there an application which allows you to batch tag the cover art for numerous artist/songs in one go?" Regarding the screen shots, i have my systems set up to be "Idiot Proof" as they are in Bars, the best way is for when you get stuck, give me a shout and i will help you, one thing i do recommend is the following, regarding Album art.
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Post by frankmachin on Apr 13, 2020 18:27:01 GMT
Thank you again.
I shall give you well earned break now from all the questions..keep safe.
cheers
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but ive noticed that some albums have been split up..example: i have a xmas album which is entered on the listings several times and when you select it inside it will have only one track from that album..then you will go the the next listing and it will be the same albeit with a diffrent track..if you get my meaning?